THE CLIENT – MANAGED IT SERVICES
Managed IT Services provides a wide range of enterprise network solutions for companies of all sizes including hosted services, software and hardware management/monitoring and cloud consulting.
The company provides the widest range of enterprise network solutions for companies of all sizes, whilst working to the highest quality you’ll find on the market.
I would be delighted to recommend LDeX as a trusted reliable colocation and network services provider. The skills, knowledge and expertise of the senior management team is unparalleled and the quality of the facility, location, connectivity and support is great making it one of the most impressive data centres I have come across so far in the greater London region.
Since deploying our infrastructure on premise at LDeX, Managed IT Services has not suffered any outages to its systems which is imperative for upholding our strong reputation in providing reliable services in our clients’ environments.
TO FIND COST EFFECTIVE RELIABLE COLOCATION OUTSIDE OF CENTRAL LONDON
Having worked with numerous datacentres in the past, Managed IT Services needed to find a data centre operator which was able to provide cost effective, reliable colocation datacentre space for the company outside of central London. An impressive track record in uptime was a must and access to the management team was imperative from a technical and operational perspective in keeping the team updated with what was happening with the company’s servers and if any work needed to be done on the rack.
Due to the nature of the company’s business, ultra-fast low latency is imperative as it operates in hosted services covering private cloud and business continuity solutions, it needed a provider which had reliable bandwidth with an impressive track record in terms of its connectivity.
Prior to moving its infrastructure into LDeX, Managed IT Services had numerous outages in the datacentres where its servers and systems had been stored which had an impact on the company’s corporate reputation.
ACCESS TO THE SENIOR MANAGEMENT TEAM
Having spoken with the senior management team at LDeX, the team at Managed IT Services were particularly impressed with the knowledge and expertise of the senior management team who were more than happy to impart advice and support to the company. Managed IT Services decided to move to the data centre provider after an impressive initial meeting and an onsite tour of the premises.
The team was particularly impressed with the connectivity in the data centre which they found to be on par with another data centre that the company had previously used in central London. They also found LDeX’s datacentre and network services had a more attractive price point than other data centres which they had previously encountered.
STRONG INDUSTRY ACCREDITATIONS
LDeX’s ISO accreditations were attractive to Managed IT Services and in particular the company’s ISO 27001 accreditation around Information Security Management . As the company represents clients who demand ultra-fast low latency and a superior level of information security in multiple verticals including hedgefunds, insurance, chambers of commerce and ecommerce sites, the team needed to use a reputable data centre provider who adhered to industry standards in providing this piece of mind to clients.
EXCELLENT REMOTE HANDS SUPPORT
The remote hands support that the company has received to date has been very impressive. As the Managed IT Services office is based in central London, the team had found that it was not always easy to drop everything and go to the datacentre and work on the infrastructure due to security procedures that needed to be adhered to in terms of access requirements – it usually takes a minimum of two to three hours before you are able to access the premises.
LDeX enables the company to be able to let the onsite engineers, who are trained to CCIE level, work on the infrastructure when needed and keeps the team informed them about the work that has been done. This gives the company significant piece of mind knowing that one of its engineers can drop off equipment at the data centre and the technical team at LDeX will work on it without any hassle.
THE AMALGAMATION OF PING NETWORKS AND LONDON DATA EXCHANGE
Bandwidth is particularly important to the company as it provides a large hosted exchange environment catering to customers demanding millisecond latency – the team found that the amalgamation of Ping Networks and London Data Exchange brought the two worlds of infrastructure and IP together that one step closer making it an attractive offering to the team.
As a result of choosing LDeX as a data centre colocation and network services provider, ANS has experienced a number of key customer wins which have been dependent on ANS having a robust data centre facility outside of the centre of London. ANS believes that LDeX has been essential in allowing the organisation to build a robust Managed Service proposition. LDeX also provides ANS with a mission critical disaster recovery location for its northern based customers based in Manchester and a production location for its Southern based customers.